Customer Service Speakers Customer Service Seminars Strategist

• 3M Medical Specialties
• A.O. Harvestore Products
• AAFES
• Abbey National (England)
• ABSA Bank (South Africa)
• ACQSAC (Peru)
• ACHCA
• ACLE
• Air Force Medical Service
• Alaska Division of Tourism
• Alfa (Mexico)
• Allied Van Lines
• America Link (El Salvador)
• American Chamber (Mexico)
• American Financial Services Association
• American Logistics Association
• American Society for Minnesota Quality
• ANDA (Peru)
• Antad (Mexico)
• Apartment Association of Indiana
• Army Troop Support Agency (Commissary)
• Asociacion de Gerentes de Guatemala
• Aymara & Asociado (Central America)
• Bahrain Quality Society
• Banco Agricola Comercial (El Salvador)
• Banco de Exportación, S.A. (Guatemala)
• Banco G & T Continential de Guatemala
• Bandag
• Bank of Communications (China)
• Bank PHB (Nigeria)
• Banex (Guatemala)
• Banex (Costa Rica)
• Banorte (México)
• Barrett Moving & Storage
• Bassett Furniture
• Bartercard Australia
• Bartercard UK
• Beaver Lumber of Canada
• BMA
• BPAA
• Bostwana National Productivity Centre
• Bremer Financial
• Bristol-Myers Squibb
• Bruno’s, Inc.

Client List

• Calgary Co-op (Canada)
• Canirac (Mexico)
• Carolina Builders
• Carolina Power & Light
• Cathay Life Insurance (Taiwan)
• Center for Customer Service & Loyalty (Indonesia)
• Centra Credit Union
• Cerveceria Centroamericana (Guatemala)
• CIC Insurance (Kenya)
• CCC Information Services
• Central Minnesota Quality Council
• CEHLIDER (Mexico)
• Chevron U.S.A.
• Chinatrust (Taiwan)
• Cinépolis (México)
• City of Bloomington, MN
• CLICO (Trinidad)
• Coborn’s
• Coca-Cola Femsa (Mexico)
• Colony Resorts
• Contacto (El Salvador)
• Cooper/T. Smith Corporation
• Cotter/True Value Hardware
• CRA/MG (Brazil)
• Decent Communications (China)
• Delta Dental Plan of Massachusetts
• Delta Dental Plans Association
• Department of the Navy, Bureau of Medicine
• DHL Express
• Dollar Rent A Car
• Dynamic Marketing (Costa Rica

Client List

• Dun & Bradstreet
• E.I. DuPont de Nemours & Co.
• Eastman Kodak
• Econo Lodge
• Ecopetrol (Columbia)
• Edmonton Chamber of Commerce (Canada)
• Elizabeth Arden (worldwide)
• Equilon
• Euroset (Russia)
• Eventos Milo (Venezuela)
• Executive Forum
• Federal Express
• Federal Training Network
• FENALCO (Colombia)
• FESCO (China)
• Fidelity Investments
• First Bank (Nigeria)
• First National Bank Corporate (South Africa)
• Florida Bankers Association
• Food-N-Fuel
• FNB Corp.
• FTD
• Fundação Esag (Brazil)
• GBM Dominicana (Dominican Republic)
• GBM de Nicaragua
• GBM de Panama
• Golden Cross (Brazil)
• Graebel Van Lines, Inc.
• Granite State Quality Council
• Growmark, Inc.
• Grupo Alcon (Honduras)
• Grupo Azteca (México)

		• State Bank • St. Anthony Hospital Systems • St. Paul Fire and Marine Insurance Company x St. Petersburg International Economic Forum (Russia) • St. Vincent’s Hospital of New York • State of Minnesota • SupeRx Drug Stores • System Sensors • Tanzania Revenue (Tanzania) • The Mater Hospital (Kenya) • The Procaccianti Group • Taiwan Teleservices & Technologies Co., Ltd. (Taiwan) • Target • Texaco • Texas Restaurant Association • The Aldo Group (Canada) • The Great Atlantic & Pacific Tea Co., Inc. (A&P) • Thomas Cook (England) • Time Inc. • Tips Management (Kenya) • Transnet (South Africa) • TTC of Israel • TTC of Mexico • ULACIT (Costa Rica & Panama) • Unicomer (El Salvador) • Unisys • Universidad Del Valle De Atemajac (Mexico) • Universidad Panamericana (Mexico) • Universidad Tecnologica de Centro (Venezuela) • University of Science & Technology (Taiwan) • US Coast Guard Training Center • Video Trends • VideoFilm (Russia) • WAM!NET • Waste Management (New Zealand) • Wheaton Van Lines • Wolohan Lumber • Wong (Peru) • Woolworths of England • World Trade Center (Russia) • YeServ (Taiwan) • YMCA • Zellers (Canada)
• Guatemala Restaurant Trade Association • Harvard Business Review (Poland) • H & R Consultants (Tanzania) • Henri Bendel • Hertz (Europe) • Hi-Acres Manor Nursing Center • Hudson Bay Credit (Canada) • Hyatt Hotels (Singapore) • Hyundai Department Store (Korea) • IBB Ltd (Trinidad) • ICBA • Imperial Associates (Nigeria) • Inc. Magazine • Indiana Farm Bureau Cooperative • Indecopi (Peru) • Industrial Fundidora Valsi (Mexico) • Israel Postal Authority (Israel) • IRTA • ITESM (Mexico) • ITEX • Kay-Bee Toy and Hobby • Kellogg Latin America • Kemba Credit Union • Kemper Group • King Kullen • Kroger • K-VA-T Food Stores • Laboratory Products Association • LOMA • LNOPPEN (China) • Lutheran Brotherhood • Malaysia Airlines • Marcus Evans (China, Australia, and New Zealand) • Marine Corps: MWR • Maryview Health Corporation • Minnesota Career College Assoc • Meinl of Austria • Metro Financial • Miller Brewing Company • Ministry of Local Government (Bostwana) • Minnesota Licensed Beverage Association, Inc. • Mirax (Russia)	• mmmuffins inc. of Canada • Moore Business Forms • Motorola • Nampak (South Africa) • NARDA • National Chenghi University (Taiwan) • National Marine Manufacturing Association • National Propane Gas Association • National Taipei University (Taiwan) • Navy Exchange Command (NEXCOM) • Nedcor (South Africa) • Nevada Department of Tourism • Newstar Communications, Inc. • New Zealand Organization for Quality • Noel · Levitz Centers/USA Group • Oldsmobile • Ontario Credit Union – (Canada) • PacifiCare • Pennzoil • Pizza Hut of Europe • Point-of-Purchasing Advertising Institute • Porta (Ecuador) • Practica (Columbia) • Professional Housing Management Association • Progressive Beauty Enterprises • Professional Conferences (Russia) • PSA Security Network • QED • Rainbow Foods • Rich Strategy (Ukraine) • Rehumana S.A (Ecuador) • Sales and Marketing Executives International • Sberbank Russia • Self Storage Association • Sentara HealthSystems • Service Quality Centre (Singapore) • Sheraton • Sina.com (China) • Southern States Cooperative Inc. • Southwestern Bell Telephone • Sovereign Trust Insurance-Nigeria • Sprint

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